Equifax

Finance Blog

Equifax Credit Team – About Diane Moogalian

Written by Diane Moogalian on May 3, 2010 in Credit  |   2 comments

Do you know your credit score? Have you looked at your credit report lately? Do you know how to read and understand the information on it? In my experience as vice president of operations for Personal Solutions for Equifax, a lot of consumers answer no…

Equifax credit team of experts
Do you know your credit score? Have you looked at your credit report lately? Do you know how to read and understand the information on it?

In my experience as vice president of operations for Personal Solutions for Equifax, a lot of consumers answer no to these questions.

Credit reporting agencies or CRAs compile data about you and your finances from many sources, including lenders, credit card companies, and public records, and create a credit file that reflects your personal credit history.

Much of my job focuses on ensuring our customers understand the products Equifax offers and to learn how we can best meet their needs. I’m passionate about credit and our products because both help people make smarter decisions about their personal finances. Consumers don’t always understand the role of the credit reporting agency in their credit history and the value of taking control of their destiny by monitoring their credit and maximizing their financial portfolio. That is the challenge.

My father taught me at a young age to take care of my finances. My mother didn’t do much with the family finances beyond balancing a checkbook, so now I’m helping her sort through annuities and pensions and the stock market. She didn’t want to wrestle with the portfolio, but my father wanted me to be financially savvy. And now, with twenty-four years in the financial services industry, I have seen what can happen if you don’t understand credit and how it affects your financial big picture.

In my current role with Equifax, I get to see what questions people are asking when it comes to their credit history, credit score, and interactions with credit reporting agencies.

Here are some of the most frequently asked questions: How long do you keep credit information like bankruptcies and late payments on my credit report?

  1. How is information updated on my credit file?
  2. How do I update credit card and other personal information?
  3. How often are credit scores and reports updated?
  4. How can I find out my credit score?
  5. How do I read a credit report?
  6. How do I improve credit-worthiness?
  7. What do I do when a family member dies?
  8. How do I set up a security freeze? How do I access my PIN and account while under a security freeze?
  9. How can I add a family member to my credit history?

I’m going to answer these questions for you in this blog. But, I also want to hear from you. I want to make this an educational resource to help you better understand your financial big picture and get the most out of your portfolio. What else do you want to know?

Read More

2 comments

  1. Anonymous says:

    I have paid off all of my open accounts minus one revolving auto loan. I am looking to buy my first home and my goal is to get my credit score to reflect my hard work and also to remove my negative account from my irresponsible youth. What steps do i take?


Leave a Comment


Name :


Commenting guidelines

We welcome your interest and participation on this forum, but be aware that comments will be published at Equifax's sole discretion. Please don't use this blog to submit questions or concerns about your Equifax credit report or raise customer service issues. Instead, you should contact Equifax directly for all such matters and any attempts to do so in this forum will be promptly re-directed.

Some other factors to consider when commenting:
  1. Registration and privacy. While no registration is required to visit our forum, participants wishing to post a message must register by creating an account. All personal information provided by forum members incident to registration is governed by our Terms of Use and Privacy Policy.
  2. All comments are anonymous. We'll delete your name, e-mail address, and any other identifying information, including details about your investments.
  3. We can't post or respond to every comment - As much as we'd like to, we can't post every comment, nor can we guarantee that we will respond to each individual message. All questions or comments about your Equifax credit report or similar customer service issues should be handled by contacting Equifax directly.
  4. Don't offer specific legal, tax or financial advice. All of the materials on this Site are for information, education, and noncommercial purposes only and this forum is not intended as a means of expressing views or ideas regarding any specific legal, tax, or investment advice. While offering general rules of thumb is both permitted and encouraged, recommending specific ideas or strategies regarding investments, taxes, and related matters is prohibited.
  5. Credit Repair. This blog is not intended as a venue for the discussion or exchange of ideas regarding credit repair or other strategies intended to assist visitors and community members improve or otherwise modify their credit histories, ratings or scores.
  6. Stay on topic. Your comment should be concise and pertain to the specific post in question.
  7. Be respectful of the community. The use of profanity, offensive language, spam, and personal attacks will not be tolerated and egregious or repeat offenders will be banned from future participation. We encourage disagreement and healthy debate, but please refrain from personal attacks on our WordPresss and contributors.
  8. Finally: Participation in this forum may be terminated by Equifax immediately and without notice for failure to comply with any guidelines or Terms of Use. As such, you should familiarize yourself with all pertinent requirements prior to submitting any response through the blog or otherwise. All opinions expressed in this forum are solely those of the individual submitting the comment, and don't necessarily represent the views of Equifax or its management.

Equifax maintains this interactive forum for education and information purposes in order to allow individuals to share their relevant knowledge and opinions with other members and visitors. We encourage you to participate in discussions about personal finance issues and other topics of interest to this community, but please read our commenting guidelines first. Equifax reserves the right to monitor postings to the forum and comments will be published at our discretion. Do you have questions or comments about your Equifax credit report or customer-service issues regarding an Equifax product? If so, please contact Equifax directly. All opinions and information expressed or shared in blog comments are solely those of the person submitting the comments, and don't necessarily represent the views of Equifax or its management.


Stay Informed Sign up for our FREE Equifax email Newsletter