Equifax

Finance Blog

Stay financially savvy with the Equifax Advisor.

Sign up for our FREE Monthly Email Newsletter

 

Thank you for signing up for the FREE Equifax monthly newsletter

In addition to keeping in the financial know, you may be interested in checking your credit score and report.

Understand your credit. Help protect your identity.

Equifax Complete™ Premier Plan

  • Know What May Influence Your Credit Score and Be Alerted of Changes
    Credit score monitoring with custom alerts
    Important Disclosure: The Equifax credit score and 3-Bureau credit scores are based on an Equifax credit score model and are not the same scores used by 3rd parties to assess your creditworthiness.¹
  • Help Protect Your Identity
    Automatic fraud alerts encourages lenders to take extra steps to verify your identity²
  • Lock Your Credit
    The ability to lock and unlock your Equifax Credit Report³
Save 75% your first 30 days with the purchase of Equifax Complete™ Premier

$4.95 for the first 30 days, then $19.95 per month thereafter. You may cancel at any time; however, we do not provide partial month refunds.4

¹The credit scores provided under the offers described here use the Equifax Credit Score, which is a proprietary credit model developed by Equifax. The Equifax Credit Score and 3-Bureau scores are each based on the Equifax Credit Score model, but calculated using the information in your Equifax, Experian and TransUnion credit files. The Equifax Credit Score is intended for your own educational use. It is also commercially available to third parties along with numerous other credit scores and models in the marketplace. Please keep in mind third parties are likely to use a different score when evaluating your creditworthiness. Also, third parties will take into consideration items other than your credit score or information found in your credit file, such as your income.

²The Automatic Fraud Alert feature is made available to consumers by Equifax Information Services LLC and fulfilled on its behalf by Equifax Consumer Services LLC.

³Equifax Credit Report Control™ is only available while you have a current subscription to Equifax Complete Premier. Locking your credit file with Equifax Credit Report Control will prevent access to your Equifax credit file by certain third parties, such as credit grantors or other companies and agencies. Credit Report Control will not prevent access to your credit file at any other credit reporting agency, and will not prevent access to your Equifax credit file by companies like Equifax Personal Solutions which provide you with access to your credit report or credit score or monitor your credit file; Federal, state and local government agencies; companies reviewing your application for employment; companies that have a current account or relationship with you, and collection agencies acting on behalf of those whom you owe; for fraud detection and prevention purposes; and companies that wish to make pre-approved offers of credit or insurance to you. To opt out of such pre-approved offers, visit www.optoutprescreen.com/.

4We will require you to provide your payment information when you sign up and we will immediately charge your card $4.95. After that, we will charge the card $19.95 for each month you continue your subscription. You may cancel at any time; however, we do not provide partial month refunds.

Equifax® is a registered trademark and Equifax Complete™ Premier is a trademark of Equifax, Inc. © 2014, Equifax Inc., Atlanta, Georgia. All rights reserved.

How Do I Get Debt Collectors to Stop Calling Me?

Written by Ilyce Glink on February 26, 2014 in Credit  |   2 comments

You never want to have a collection show up on your credit report. Having this type of information on your report could impact your credit score, making it difficult for you to obtain new loans or lines of credit. If one of your credit accounts…

information on your credit reportYou never want to have a collection show up on your credit report. Having this type of information on your report could impact your credit score, making it difficult for you to obtain new loans or lines of credit.

If one of your credit accounts becomes delinquent and winds up with a collection agency, you could start to receive intimidating phone calls from debt collectors. While you may be afraid to pick up the phone, ignoring the calls probably won’t stop the debt collector from calling or trying to collect the debt.

Remember: if debt collectors start calling, you do have the ability to stop them thanks to the Fair Debt Collection Practices Act. This legislation also makes it illegal for debt collectors to use abusive, unfair, or deceptive practices to collect from you.

What are my options if a debt collector contacts me?

The Federal Trade Commission (FTC), which enforces the debt collection legislation, advises that if a debt collector calls you, you should consider talking to the collector at least once—even if you can’t pay the debt off right away or believe it doesn’t belong to you.

After a debt collector contacts you for the first time, the collector is required to send you a written “validation notice” that discloses the name of the creditor to whom you are in debt and what protocol you should follow if you don’t think you owe the money. The debt collector must send you this information within five days of your initial communication.

If you don’t want to receive further communication from the debt collector, you must send a letter requesting that the contact stop.

“If you write them a letter and say, ‘Do not call me at work, do not call me at home, if you need to contact me, please send me a letter,’ they have to abide by that,” says Howard Dvorkin, founder of Consolidated Credit Counseling Services.

The Consumer Financial Protection Bureau (CFPB) has sample letters consumers can use to help draft written letters of their own, with templates for different circumstances, such as stopping the debt collector from future contact altogether or specifying under what terms the debt collector can contact you.

The CFPB urges consumers to respond to debt collectors in writing as soon as possible because, in some cases, you’ll only have 30 days after you are first contacted to request certain information.

For example, if you don’t think you owe the debt and have been contacted in error, you can send the collector a letter explaining the situation. That letter must be sent within 30 days of getting your validation notice. If you are disputing the collection, the CFPB also suggests mailing copies of any information that proves your case.

As with any important correspondence, send your letter and any additional information by certified mail with a return receipt. That way, you’ll have documentation showing the debt collector received your request. Remember to also make copies of the letter for your own records.

What happens after I send my letter to the debt collector?

Once the debt collector has received your letter, the collector can only initiate contact to inform you there will be no future contact or to tell you the creditor plans to take future action, such as filing a lawsuit.

If you’ve disputed the debt within the appropriate timeframe, the debt collector can only resume contacting you after your dispute has been investigated and the collector has verified the debt for you in writing.

While your letter can stop a debt collector from calling you, it will not absolve you of the debt, and the debt collector or creditor could still sue you in order to collect the money you owe. Ending communication with a debt collector will also not stop the collection from being reported to the credit reporting agencies and appearing on your credit report.

In general, an account in collections will begin to be reported 180 days from the start of the delinquency that led to the collection. It will remain on your credit report for seven years, and it could have a significant negative impact on your credit score.

“At the end of the day, pay something,” Dvorkin suggests, even if you can only make a partial payment towards the debt in collections.

“Don’t worry about a collector who says, ‘We won’t take your money because we want full payment.’ If you are going to present them with a check, they are going to cash it.”

What can I do if a debt collector violates my request?

According to the CFPB, if a debt collector keeps contacting you after having received your written notice, the collector could be breaking the law. The FTC recommends reporting debt collection issues not only to its office but also to the CFPB and your state’s attorney general’s office.

Ilyce Glink is the author of over a dozen books, including the bestselling 100 Questions Every First-Time Home Buyer Should Ask and Buy, Close, Move In! Her nationally syndicated column, “Real Estate Matters,” appears in newspapers from coast-to-coast, and her Expert Real Estate Tips YouTube channel has nearly 4 million views. She is the managing editor of the Equifax Finance Blog, publisher of ThinkGlink.com, and owner of digital communications agency Think Glink Media. In addition to her WSB radio show and WGN radio contributions, she is also a frequent guest on National Public Radio. Ilyce is a frequent contributor to Yahoo and CBS News.

2 comments

  1. Donna M Hausmann says:

    Since 1982 I have had a headache with these credit bureaus. Not only have they put someone else’s negative (collections) on my report, told me after their investigation the debt was still mine ( after calling the collection attorney and verified the debt was not mine), a 5 minute call, I am still dealing with harassing calls looking for the other person. By the way we have different socials, different birthdays and different middle initials. My pay was even garnished once. What has been the problem Is the credit bureas have put my address on her credit report and I don’t know what else of mine they may have put on there because I do not have priviledge to it. How do I fix THAT!!

  2. Anonymous says:

    I have noticed that CREDIT AGENCIES, do not have a clue what is going on in the real world. For the past THREE YEARS, I have been telling them as well as all the debt collectors that I am NOT MARIA ORTEGA. I have now hired an attorney and will begin to “make money” because these foolish people cannot pay attention to detail and continue to give my phone number as Maria Ortegas.


Leave a Comment


Name :


Commenting guidelines

We welcome your interest and participation on this forum, but be aware that comments will be published at Equifax's sole discretion. Please don't use this blog to submit questions or concerns about your Equifax credit report or raise customer service issues. Instead, you should contact Equifax directly for all such matters and any attempts to do so in this forum will be promptly re-directed.

Some other factors to consider when commenting:
  1. Registration and privacy. While no registration is required to visit our forum, participants wishing to post a message must register by creating an account. All personal information provided by forum members incident to registration is governed by our Terms of Use and Privacy Policy.
  2. All comments are anonymous. We'll delete your name, e-mail address, and any other identifying information, including details about your investments.
  3. We can't post or respond to every comment - As much as we'd like to, we can't post every comment, nor can we guarantee that we will respond to each individual message. All questions or comments about your Equifax credit report or similar customer service issues should be handled by contacting Equifax directly.
  4. Don't offer specific legal, tax or financial advice. All of the materials on this Site are for information, education, and noncommercial purposes only and this forum is not intended as a means of expressing views or ideas regarding any specific legal, tax, or investment advice. While offering general rules of thumb is both permitted and encouraged, recommending specific ideas or strategies regarding investments, taxes, and related matters is prohibited.
  5. Credit Repair. This blog is not intended as a venue for the discussion or exchange of ideas regarding credit repair or other strategies intended to assist visitors and community members improve or otherwise modify their credit histories, ratings or scores.
  6. Stay on topic. Your comment should be concise and pertain to the specific post in question.
  7. Be respectful of the community. The use of profanity, offensive language, spam, and personal attacks will not be tolerated and egregious or repeat offenders will be banned from future participation. We encourage disagreement and healthy debate, but please refrain from personal attacks on our WordPresss and contributors.
  8. Finally: Participation in this forum may be terminated by Equifax immediately and without notice for failure to comply with any guidelines or Terms of Use. As such, you should familiarize yourself with all pertinent requirements prior to submitting any response through the blog or otherwise. All opinions expressed in this forum are solely those of the individual submitting the comment, and don't necessarily represent the views of Equifax or its management.

Equifax maintains this interactive forum for education and information purposes in order to allow individuals to share their relevant knowledge and opinions with other members and visitors. We encourage you to participate in discussions about personal finance issues and other topics of interest to this community, but please read our commenting guidelines first. Equifax reserves the right to monitor postings to the forum and comments will be published at our discretion. Do you have questions or comments about your Equifax credit report or customer-service issues regarding an Equifax product? If so, please contact Equifax directly. All opinions and information expressed or shared in blog comments are solely those of the person submitting the comments, and don't necessarily represent the views of Equifax or its management.


Credit Archive